Salary: £32,000 to £36,000 a year + Sales Incentives (39 Hours a week)
A WORLD OF REWARDS:
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member’s areas
As an Assistant Groups, Conference and Events Manager, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant Groups, Conference and Events Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Groups, Conference and Events Manager will perform the following tasks to the highest standards:
- Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
- Ensure the highest standards of conference and banqueting business processes
- Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance
- Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
- Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
- Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue
- Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
- Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures
- Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Conference and Events Team
What are we looking for?
An Assistant Groups, Conference and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous experience in similar role
- Strong Planning background
- Proven commercial acumen
- Ability to demonstrate negotiation and influencing skills
- Effective management skills
- Positive attitude and excellent communication skills
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