Branch Supervisor at Wolseley Group

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Branch Supervisor based in Staples Corner, you’ll be responsible for:  

• Supporting the Branch Manager with the day to day running and operations within this small branch.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• Serving customers on the trade counter, offering advice and product knowledge.
• General warehouse duties including, goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.
• Merchandising.in the branch.

This is a full-time, permanent role working 40 hours per week Monday to Friday from 8am - 5pm Monday to Friday, and 8am - 12pm one in two Saturdays (paid as overtime).

And here’s what we’d like you to have to be a successful Branch Supervisor...

• Previous industry or merchant experience would be desirable.
• Prior Face to Face sales and customer service experience.
• Excellent communication skills and confidence interacting with customers to build strong relationships.