Claims Specialist at Aon

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection, and successful settlement of a portfolio of Natural Resources Claims.

• Notification of claims to all markets.
• Negotiation and liaison with markets, clients, loss adjusters, placement teams, appointed experts, network offices and underwriters.
• Conduct analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment.
• Negotiate the payment and settlement of claims with clients and underwriters.
• Coordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
• Engage with line management and the Head of Natural Resources Advocacy in the development of strategy to conclude contentious claims.
• Attend meetings with international clients and brokers in London. 

How this opportunity is different

 Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.

Skills and experience that will lead to success

• Experience Dealing with claims from First Notification of Loss to resolution.
• Knowledge of Natural Resources Claims with the confidence to coordinate meetings with our networks, clients, underwriters and experts.
• Experience of the CLASS and ECF Processing system (preferable)
• Proficient in word and excel
• Strong Interpersonal skills
• Can be from either a Broker or Insurer background.