Continuous Improvement Manager at DHL

A TYPICAL DAY MAY INVOLVE

• Lead on defining a plan, and implement improvement initiatives, ensuring smooth handover and clear accountability across teams.
• Building strong relationships with Account Managers and Department Heads to proactively identify needs and drive continuous improvement initiatives.
• Translating client operational requirements into focused improvement projects that enhance performance and service delivery.
• Communicating progress on initiatives clearly and regularly using agreed KPIs, ensuring transparency and alignment.
• Identifying areas for cost and service improvement across the network.

THIS ROLE WOULD SUIT PEOPLE WHO

• Confident in leading change, engaging teams, and taking people on the journey.
• Brings hands-on experience working within dynamic supply chain operations.
• Proven track record of driving performance improvements and embedding best practices.
• Skilled in applying CI methodologies to streamline processes and boost efficiency.