Core Operations Specialist at Visa

Job Description

Our Core Operations department within Payment Operations is looking for committed individuals to support with the processing of incoming and outgoing funds and ensuring all clients receive the best possible service.

You will be working with our Core Operations Teams based in Europe, reporting into our Core Operations Team Leader. This role will be working UK hours 9am - 5pm, Monday to Friday. The role is offered on a hybrid basis, with 3 days spent in the office and remaining 2 days working from home.

What we expect of you, day to day:

• Processing high volume Client Payments in our inhouse back-office system and third party banking portals
• Maintaining high accuracy and quality while inputting Client beneficiary information.
• Complete Know Your Customer (KYC) sender classifications on incoming funds and permitted country checks for our Collections and Receipts Flows
• Identify and escalate any operational issues impacting client payments, ensuring they are resolved as quickly as possible.
• Ensure all incoming funds and outgoing payments reach our clients as efficiently as possible with no delays.
• Develop and maintain adequate knowledge of internal systems/processes and a sound understanding of external payments networks.
• Handle your time optimally, completing all tasks within SLA
• Work as part of a global team, embodying our values of communication and collaboration.

Qualifications

• Ability to follow processes provided during training
• Complete large volume data entry tasks with attention to detail and is able to work in a methodical manner
• The ability to complete tasks within agreed timeframes
• Ability to work in a fast paced environment with multiple tasks and workstreams
• Strong communication, numerate, organised, and hardworking
• Previous payments or operational processing experience in a banking or fintech environment would be welcomed