We’re a world-leading university with the highest academic and research standards. But we’re not letting the story end there.
That’s because we’re a place of possibility. We’re always looking for new ways to make things happen. And our students, alumni and staff are consistently making an impact - the kind that changes lives, whether close to ho...
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We are looking for inspiring, credible, and authentic team players. This is an opportunity to join this front facing Library team responsible for enquiry handling and customer support in both the Main Library and University Archive (Modern Records Centre).
The successful candidates will provide support for a range of face to face and virtual enquiry services.
It’s an opportunity to support the operational delivery and development of excellent frontline customer services, including all the Library’s diverse customer communities.
Shift Patterns
Position 109245: Thursday, 13:15 to 20:00; Friday, 13:30 to 20:00; Saturday, 13:30 to 20:00.
Position 109248: Wednesday, 13:15 to 20:00; Thursday, 13:30 to 20:00; Friday, 08:00 to 14:30.
These working patterns also apply to those weeks including bank holidays and statutory/customary days, where you will be rostered to work as required.
About You
We are looking for outstanding candidates to join our Customer Services team.
You will have good interpersonal skills, with the ability to work with a diverse range of people.
You will be willing to learn, keen to take on new challenges and be able to work in a constantly evolving, busy customer focused environment.
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