D&T Capability Manager at Haleon

About the role

The Capability Manager within the Digital and Tech organisation is pivotal in setting our D&T colleagues up for future success, embodying Haleon's key behavior of "Grow Myself and Others." This role focuses on building digital capabilities and fostering a digitally-enabled culture across the organisation. It sits in the Digital & Tech Strategy, Architecture & Capability team.

Key responsibilities

• Represent D&T capability at the Haleon Learning Council and HR L&D forums, acting as the single point of contact to ensure an integrated approach to enterprise learning and skills development.
• Work with federated teams such as Data & AI, Security, SOX, Engineering and Product to build digital, data, AI and security skills consistently across Haleon.
• Lead the D&T Capability Framework and Job Family model, providing oversight and supporting job family leads to grow capability in their domains.
• Establish governance and ways of working to align capability initiatives across teams, avoiding duplication and driving consistency.
• Ensure flexibility in approach by developing archetypes or tailored models to meet different market and domain maturity levels.
• Ensure job roles are consistent across D&T to support mobility, workforce planning and clarity of career paths.
• Build out a centre of excellence with job family leads to share best practice and raise overall maturity.
• Track capability uplift against Haleon Digital Strategy priorities such as Digital, Data, AI, Agile and Architecture.
• Define and report on KPIs, providing regular updates to the D&T Leadership Team on progress, gaps and risks.
• Benchmark D&T capability maturity against industry standards to identify strengths and areas for improvement.
• Promote a culture of continuous learning and professional growth across D&T, including enabling Communities of Practice.
• Curate specialist learning journeys with SMEs to ensure relevant and engaging development opportunities.
• Stay current on digital and AI trends and translate them into practical capability initiatives.
• Partner with external learning providers to ensure offerings are relevant, value-driven and aligned to Haleon’s capability agenda

Qualifications and skills

Essential

• Proven experience in designing and managing capability frameworks and embedding them across large organisations.
• Strong knowledge of workforce planning, job family structures, and skills gap analysis.
• Demonstrated ability to influence and partner with senior stakeholders across HR, business units and technology.
• Strong data and analytical skills, with ability to translate insights into clear reporting and actionable plans.
• Experience in establishing governance and ways of working across federated teams.
• Strategic mindset with the ability to balance long-term planning with pragmatic delivery.
• Excellent communication and stakeholder engagement skills, able to represent D&T at enterprise forums

Preferred

• Broad Digital & Tech functional knowledge (e.g. product, engineering, data, architecture, cyber).
• Experience with capability maturity models and industry benchmarking.
• Familiarity with change management methods and embedding cultural change.
• Knowledge of blended/hybrid learning delivery methods, platforms, and vendor management.