Director, New Product Development at Mastercard

This role requires strong product development leadership with the ability to seamlessly move between technical depth, commercial modelling, and strategic framing, depending on the audience and stage of development.

Role:

• Identify, assess, and prioritise market opportunities across core payments and services, translating customer needs and market signals into clear product opportunities.
• Develop compelling narratives, value propositions, and business cases supporting investment and prioritisation decisions.
• Drive thought leadership and a structured learning agenda across priority opportunity areas, incorporating insights from market tests, pilots, and partner engagements.
• Act as a trusted partner to senior stakeholders, influencing product strategy, innovation priorities, and go to market decisions.
• Partner closely with cross functional teams across Mastercard—including Technology, CXD, Legal, Risk, and Commercial—to design solutions, manage dependencies, and secure alignment and buy in.
• Lead and contribute to idea generation for new to market products and solutions, including workshop facilitation, concept development, and creation of supporting collateral.
• Work with product management, engineering, CXD and legal teams to progress ideas from concept to commercialisation.
• Operate effectively within a matrixed organisation, influencing outcomes and delivering results within tight timelines and evolving priorities.

All About You

• Demonstrated experience in product development roles, with a strong track record of taking products from opportunity identification to commercial launch.
• Strong understanding of the global commercial payments ecosystem.
• Excellent analytical, written, and verbal communication skills, with the ability to synthesize complex topics into clear, executive ready narratives.
• Proven critical thinker, comfortable working with technical detail, commercial models, and strategic frameworks simultaneously.
• Strong collaborator with a flair for connecting people and ideas, and the ability to influence in a matrixed, cross functional environment.
• Right to work in the UK without restriction.
• Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.