Employee Relations Specialist at AIG

How you will create an impact:

Working in collaboration with the Employee Relations Team, you will apply relevant employee relations approaches and solutions to provide clarity and support to our HR Team and line managers.

Some of the key responsibilities include:

• Advise on all employee relations matters, such as performance management, grievance and disciplinary issues, sickness absence and occupational health cases
• Manage core ER processes, including performance management, disciplinary and capability
• Conduct grievance and disciplinary investigations and draft outcome letters/ recommendations
• Advise on effective performance management and managing formal performance management processes, including drafting documentation.
• Build and sustain strong business relationships to influence their approach and promote good employee relations and across the UK Business
• Keep up to date with developments in terms of employment legislation and employee relations issues, and utilising this knowledge to advise, guide and direct HR and the business where necessary and maintaining company policy and procedure accordingly
• Support other team members and the Head of ER as appropriate on ER related matters and initiatives
• Deliver relevant ER training, e.g. to HR and managers.
• Coach and upskill managers in employee relations best practice, conflict resolution, and effective communication.
• Ensure all employee relations issues are dealt with in an effective and efficient manner in line with our policies.
• Draft policy guides and other employment-related documentation as required
• Leading/supporting  on Employee Relations Projects

What you’ll need to succeed

• Significant ER experience within a busy, fast paced Financial Services environment
• Significant experience in case management and implementing employee relations policies and procedures.
• Sound understanding of UK employment law.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities, with the capacity to make sound judgments and decisions in complex employee relations situations.
• Demonstrated ability to handle sensitive and confidential information with tact, discretion, and professionalism.
• Ability to juggle priorities and maintain excellent attention to detail
• Ability to work effectively under pressure whilst not compromising professional standards.
• Ability to work with multiple sources of data and assimilate information quickly.