F&B Manager at Hyatt

Duties & Responsibilities

• Lead the Food & Beverage department to deliver on the hotel’s purpose, brand promise, and strategic priorities.
• Oversee operations across all venues, ensuring service excellence, guest satisfaction, and strong financial performance.
• Develop and implement F&B marketing and social media strategies in collaboration with the Marketing team.
• Prepare and manage budgets, forecasts, and business plans, proactively controlling costs and maximising profitability.
• Drive upselling, menu engineering, and innovative concepts to stay competitive and exceed guest expectations.
• Support and coach colleagues through regular training, communication, and performance reviews, fostering a positive team culture.
• Ensure compliance with all financial, legal, health & safety, and hotel policies.
• Collaborate with leadership and other departments to ensure smooth operations and overall hotel success.

About you

You are a dynamic Food & Beverage leader with a strong balance of strategic vision and hands-on operational expertise. Passionate about creating exceptional guest experiences, you inspire and coach your team to deliver personalized, high-quality service every day. You are commercially astute, with proven experience driving revenue, profitability, and brand visibility across multiple venues. Adaptable and collaborative, you thrive in a fast-paced environment while fostering a culture of care, growth, and innovation.

As a F&B Manager at Hyatt Regency London Blackfriars you will enjoy all the benefits Hyatt has to offer:

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide