Front of House Duty Manager (Part Time) at University of Nottingham

Salary
£25,073 to £28,108 per annum, pro-rata if applicable, depending on skills and experience.

Lakeside Arts is recruiting two Duty Managers to join our friendly and dynamic Front of House team. Our Duty Managers are essential to the safe and successful delivery of events across our spaces. If appointed, you will be responsible for managing events and overseeing our gallery spaces, leading teams of ushers and invigilators, and ensuring the successful delivery of Lakeside’s diverse programme of professional work and other events.

Managed by Lakeside’s Front of House Manager, you will collaborate with a broad range of colleagues across the organisation to provide effective and professional customer service and public safety, and deal appropriately with incoming enquiries and feedback. You will also be responsible for the safe and efficient running of publicly open facilities across Lakeside’s venues and provide administrative support for customer-facing operations across Lakeside.

This is a permanent, part-time position requiring flexible working across variable hours, including daytime and evening shifts on both weekdays and weekends as necessary. The position is contracted at 20 hours per week, although actual hours required may be higher or lower in any given week. Any variation in hours is balanced out as time off in lieu, with all rotas arranged and agreed by the team in advance. 

Successful applicants will have excellent communication and interpersonal skills; be able work both as part of a team and to lead – presenting information, acting on their own initiative, making decisions, and being responsible for solving problems in high-pressure situations; have an interest in and enthusiasm for arts, heritage and culture; and have experience of managing live events and/or public facilities. 

In addition to working as part of a friendly, diverse and supportive team, the role also offers: access to a world-class performing arts, visual arts and heritage programme; generous holiday entitlement of 27 days (pro rata), plus standard bank holidays and five university closure days; a range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more.

End Date: 19th April 2026