Front Office Executive at Mandarin Oriental

As Front Office Executive, you will responsible for the following duties:

• Warmly welcoming our guests to Mandarin Oriental service standards.
• Performing check in and check out duties alongside daily Front Office administrative tasks all to Mandarin Oriental’s standards.
• Interacting confidently with our guests promoting our services and facilities.
• Someone curious who will naturally be wanting to know what is happening within the Hotel and surrounding area.
• Liaising with other departments to ensure good communication is kept and overall service is sleek.

As Front Office Executive, we expect from you: 

• Working on a rotating shift basis, Monday to Sunday, 40 hours a week. Shift patterns will vary from morning, evening, and night shifts (including weekends and bank holidays), so flexibility is required where applicable.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Great F&B discounts in Mandarin Oriental Mayfair, London & our London sister property; Mandarin Oriental Hyde Park, London
• Discounts at 700+ Retailers & Supermarkets