Full-Time VIP Client Specialist - Selfridges, London UK at Christian Dior Couture

We are currently seeking a full-time passionate and driven VIP Client Specialist to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.

In this role, you are responsible for providing client experiences and demonstrating clientelling. Being on the shopfloor, you will assess potential clients and offer the D-Signature experience.

Job responsibilities
Responsibilities:

• Your duties and responsibilities will include but not be limited to the following:
• Achieve personal sales a via OTO appointments and client networking.
• Exceed in clientelling and maintaining top clients 
• Maximise the opportunities to develop relationships with top clients through targeted actions
• Display specialist knowledge in two universes and knowledge in all categories
• Establish a portfolio of clients at high level.
• Be a Dior Ambassador at all times
• Network at VIP events in order to develop potential clients
• Achieve excellent mystery shop results
• Effectively manage all client situations
• Display expert knowledge of current advertising & marketing campaigns, competitions, new launches and promotions
• Adhere to all company policies, procedures and UK Health and Safety regulations at all times

Profile
Experience Required:

• Strong knowledge of Women's Ready-To-Wear, Fine Jewelry, Accessories and Leather Goods
• Previous experience within luxury fashion
• Excellent communication and relationship building skills
• Ability to build long-term relationships with clients
• A passion for Christian Dior and our collections
• Strong knowledge of fashion and trends

Positivity

• Team player
• Contribution to the business performance
• Exceed customer service
• Clientelling
• Self confidence
• Prior experience as Senior Sales Executive
• Experience of working with more than one product category
• Knowledge of a second language (preferred)
• Engaging
• Self confidence
• Strong communication skills
• Positivity

Additional information
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and has the right to work in the UK.