Head of Sales and Account Management at Ericsson

Job Overview

A Global Head of Sales & Account Management to build and lead our sales and account management organization. This senior leadership role is responsible for driving revenue growth, building and scaling high-performing sales and account management teams, and deepening long-term partnerships with key clients.

The ideal candidate brings a proven track record of leading international B2B sales teams in a managed services environment, exceeding revenue targets, and shaping world-class customer engagement strategies across multiple markets and services. The successful candidate also MUST come from a Media or Entertainment industry.

Key Responsibilities

• Lead and scale sales and account management teams, ensuring alignment with business goals and revenue targets.
• Develop and own the global sales strategy, including pipeline development, forecasting, territory planning, and quota setting.
• Drive strategic growth through new customer acquisition, upsell and cross-sell programs, and long-term account expansion.
• Partner closely with Marketing, Technology, Finance, and Operations to ensure integrated go-to-market execution and customer alignment.
• Develop and implement key performance metrics and dashboards to measure performance, forecast results, and optimize team output.
• Build and nurture executive-level relationships with strategic clients to ensure satisfaction, retention, and growth.
• Coach and mentor regional sales and account leaders, ensuring a consistent approach to customer engagement and performance management.
• Oversee contract negotiations and deal structuring.
• Develop strategic relationships and activities with key 3PP’s.

Qualifications

• Degree in Business, Sales, Marketing, or a related field.
• 10+ years of B2B sales and account management experience, including 5+ years in a leadership role.
• Demonstrated success in managing international sales teams and exceeding revenue targets in complex B2B environments.
• Deep understanding of enterprise sales cycles, strategic account planning, and value-based selling methodologies (e.g., MEDDIC, Challenger, SPIN).
• Strong financial acumen and experience with forecasting, P&L responsibility, and business modelling.
• Exceptional leadership, communication, and stakeholder management skills.