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  • Posted: Mar 18, 2026
    Deadline: Not specified
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  • In September 1974, our first hotel opened its doors, marking the beginning of an incredible journey in hospitality. Over the years, ibis has become one of the world's leading economy brands, offering unforgettable stays and experiences. With 2500 hotels in 79 countries, we have millions of reasons to celebrate and even more to look forward to. Join us in c...
    Read more about this company

     

    Hotel Receptionist

    As our next Receptionist, you will:

    • Welcome guests to the hotel and ensure service is handled excellently.
    • Register guests and process payments.
    • Update guest information in the system.
    • Take and confirm reservations for guests.
    • Answer any queries guests may have regarding in-house facilities and local tourist information.
    • Deliver excellent service to customers and ensure quality standards are consistently met.
    • Maintain clean and organized work areas.
    • Handle guest complaints and remarks promptly, providing timely responses.
    • Pay close attention to detail and ensure quality in all aspects of your work.
    • Be open to embracing change and adapting to new circumstances.

    Qualifications

    What Are We Looking For?

    • A friendly, guest-focused personality with a passion for hospitality.
    • Experience in hospitality is preferred but not required.
    • Ability to work independently and manage shifts responsibly.
    • Strong communication skills and a problem-solving mindset.
    • Ability to cope well under pressure.
    • Availability to work weekdays and weekends.

    Additional Information

    Why Join Us?

    • Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
    • Flexible rota.
    • Discount Card for Accor Hotels Worldwide.
    • Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
    • Opportunities for career growth and international development.
    • Apprenticeship opportunities.
    • A one-night stay experience to help you understand guest needs.
    • A supportive work environment with an engaging team culture.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ibis Styles on jobs.smartrecruiters.com to apply

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