Housekeeping Manager at Hyatt

Duties and responsibilities related to the Housekeeping Manager role

• Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, and guest satisfaction and feedback
• Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
• Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
• Liaise, monitor, and collaborate with housekeeping services provider to ensure adherence to cleaning protocols and brand standards
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
• Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences

About you

Previous experience in housekeeping management within the luxury segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.

Benefits of the Housekeeping Manager role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide