HR Operations – Associate at JPMorgan Chase & Co

Job Description

• Are you ready to make a significant impact in HR operations? Join our team as an HR Operations Administrator, where you'll play a crucial role in managing HR activities across multiple legal entities. This position offers opportunity to collaborate with HR functions globally. You'll be at the forefront of enhancing efficiencies in employee lifecycle activities and ensuring compliance with employment and regulatory changes.
• As an HR Operations Associate in HR Operations team, you will support a wide range of operational activities. You will collaborate closely with HR functions across EMEA region to analyse and enhance efficiencies. Your role will involve overseeing employment and regulatory changes, building strong relationships, and partnering with various HR teams, business units, and functional colleagues to ensure consistency and effective communication.

Job Responsibilities

• Collaborate with HR stakeholders in Ireland and other locations to ensure seamless HR operations delivery
• Monitor and manage queries from employees via the HR query tool, coordinating resolutions and supporting inquiries within agreed SLA’s
• Oversee and maintain the Time Management System, ensuring alignment with company policies
• Identify opportunities to streamline HR processes and implement solutions to enhance efficiency, developing standard operating procedures
• Develop and maintain HR reports, dashboards, and analytics to support HR operations and initiatives
• Support the administration of new joiners, transfers, and mobility movers not covered by the centralized HR function
• Ensure local compliance with global data privacy requirements
• Support risk and control oversight by addressing gaps in HR processes and implementing appropriate controls
• Actively engage in HR projects and contribute to continuous improvement initiatives
• Develop and maintain HR System Operation Procedures to accurately reflect processes, ensuring HR Service Support teams are well-informed and minimizing processing issues
• Support the employee self-service strategy by ensuring all HR Ireland knowledge articles are comprehensive, current, and effective

Required Qualifications, Capabilities, And Skills

• Demonstrable HR experience
• Ability to prioritize and deliver results within agreed targets in a deadline-driven and matrixed environment
• Rigorous with strong interpersonal and communication skills, and autonomy Ability to develop strong partnerships with colleagues across the firm and external partners

Preferred Qualifications, Capabilities, And Skills

• Experience with HR systems and tools for process improvement, preferably gained within an international matrix-managed company
• Strong analytical skills with the ability to interpret data and provide insights
• Proven ability to work collaboratively in a multicultural environment