HR Service Delivery Administrator at Lidl

Summary

• £31,350* up to £39,600* per annum - 30 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

What you'll do

• Be the first point of contact for HR-related enquiries from regional and Head Office colleagues.
• Manage HR tickets from colleagues across the business via our HR Now platform.
• Ensure all core HR processing tasks are completed, including contracts, absence management, correspondence, and more.
• Maintain data accuracy, updating employee records and general data entry.
• Handle end-to-end colleague correspondence including reference letters and certificates.
• Make sure all documents are filed correctly and meet GDPR standards, ensuring alignment with legal and internal policies.
• Uphold data protection standards across all personnel processes.
• Complete right-to-work and reference checks with precision and speed.
• Take on additional tasks as needed to support the team and business.

What you'll need

• A self-motivated and proactive individual with a can-do attitude
• Significant administration experience essential
• Ability to work under pressure and able to work to critical deadlines
• Able to prioritise own workload and support the team objectives
• Excellent verbal and written communication, with attention to detail
• Intermediate level of MS Office, Excel, and Word, Google Suite
• Awareness of HR processes and GDPR statutory guidance desired

What you'll receive

• 30 days holiday (pro rata)
• 10% in-store discount
• Sabbatical
• Enhanced family leave
• Pension scheme
• Plus, more of the perks you deserve