IT Director, Pre-Opening at Marriott Hotels

The Opportunity

We are seeking a visionary and technically astute IT Director to lead the IT function at The St. Regis London. This role is responsible for the strategic direction, operational excellence, and security of all technology systems across the hotel. From guest-facing platforms to back-of-house infrastructure, you will ensure seamless digital experiences that elevate our legendary service. This is a rare opportunity to shape the technology landscape of one of the most anticipated luxury hotel openings in the UK. The ideal candidate will bring a blend of hospitality insight, leadership finesse, and a passion for innovation.

Key Responsibilities

• Lead the planning, implementation, and maintenance of all hotel technology systems 
• Ensure optimal performance, security, and availability of IT infrastructure and applications
• Manage vendor relationships, service contracts, and technology budgets
• Collaborate with hotel leadership and Marriott regional IT teams to support business goals 
• Oversee disaster recovery planning, data privacy compliance, and cybersecurity protocols
• Maintain accurate documentation including scorecards, inventory, and audit records
• Support onboarding and training of associates in technology platforms 
• Drive continuous improvement and readiness for future technology rollouts

What We’re Looking For

• A bachelor’s degree in information technology, Hospitality Management, or a related field 
• Minimum 5 years of IT leadership experience in a luxury hospitality environment
• Strong understanding of hospitality systems (PMS, POS, network infrastructure)
• Proven ability to manage complex projects and vendor negotiations
• A strategic mindset with attention to detail and operational excellence
• Excellent communication and team leadership skills