IT Governance Manager at BBC

WHY JOIN THE TEAM

Being part of the IT Policy & Governance Team is an excellent opportunity to work closely with a wide range of BBC departments from Radio & Music, News and Sport, to Children’s & Education and our operational teams to make sure they have the technology needed to keep our services on-air and online. You’ll play a key role in the delivery of technology savings that can be reinvested back into creating world leading content and services.

YOUR KEY RESPONSIBILITIES AND IMPACT

• Being accountable for managing divisional IT spend, including providing financial authority and oversight of all high-cost, high-risk purchases while tracking and managing associated risks.
• Overseeing divisional IT estate(s), providing data analysis and reporting for key stakeholders to help forecast IT needs, implement asset management improvement plans, reduce wastage and support sustainability targets.
• Working with IT Asset Co-ordinators (ITCs) and Asset Managers (ITAMs) to identify cost saving opportunities, ensuring accurate tracking and updating of records – as well as providing advice, training and support on technology policies, best practice and managing atypical requests.
• Becoming a trusted partner and IT governance lead for technology projects, supporting delivery and resolving conflict/resistance within the division.
• Managing, updating and implementing technology policies to ensure divisional adherence. Maintain supporting guidance across team sites, training hubs and web pages to ensure divisional awareness and adoption.
• Providing key communications into the business including advisories, incident reporting/updates and critical messages for BBC divisions. Host workshops, amnesty events and technology forums.
• Supporting the development, management and updating of our IT systems to deliver improvements in how technology is provisioned, utilised, managed, as well as ensuring adequate re-use and recycling.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Have relevant IT management/governance/project management qualifications or experience (e.g. COBIT, CITAM, CHAMP, etc.).
• Have excellent knowledge and understanding of current consumer available IT hardware and software including MS windows and Mac OS and office suites.
• Be able to demonstrate proven experience of data / financial analysis and reporting including the use of tools/apps to support this.
• Have excellent communication and presentation skills, with the ability to translate complex IT language into plain English for all levels of stakeholders and staff.
• Have experience of recruitment, line management and task management of teams or individuals either directly or indirectly.

DESIRED BUT NOT REQUIRED:

• Have experience of outsourced IT service management model with a good understanding of supplier management, service descriptions, SLAs, costs and processes.
• Have the ability to understand and translate business needs and identify suitable IT technology solutions.
• Have experience of working in a large matrix organisation providing highly proactive support service, adhering to defined business and administrative policies and procedures.
• Have knowledge of Software procurement and licensing (SAAS, EULAs, etc).