Journey Experience Consultant at Sweet Carolina Travels

Overview
We are looking for a detail-oriented, people-focused Journey Experience Consultant to help clients design memorable getaways and seamless travel experiences. This role is ideal for someone who enjoys planning, problem-solving, and creating elevated vacation moments for families, couples, and groups.

Key Responsibilities

• Consult with clients to understand their travel goals, preferences, and budgets
• Research destinations, resorts, cruises, and experiences that align with client needs
• Build customized itineraries with clear options and recommendations
• Manage bookings, confirmations, and updates with accuracy
• Provide high-touch support before, during, and after travel
• Stay updated on travel trends, supplier offerings, and destination requirements
• Maintain organized client records and workflows
• Collaborate with the team to improve guest experience and destination expertise

Requirements

• Strong communication and customer service skills
• Comfortable using basic computer programs, email, and online booking platforms
• Ability to multitask and stay organized
• Positive attitude and willingness to learn
• Problem-solving mindset and attention to detail
• Reliable internet and a quiet workspace

Benefits

• Work from anywhere with flexible scheduling
• Access to industry training and professional development
• Opportunity to specialize in high-value destinations and luxury experiences
• Growth potential through advanced certifications and supplier partnerships