Luxury Account Executive - Devon & Cornwall at Diageo

About the Role

In this role you will be the personification of Diageo’s ambition: to become the world's best-performing, most-trusted consumer goods company and build category-leading partnerships with industry-leading outlets. We are looking for someone with a sophisticated sense of style, who can present themselves and our products to reflect the luxury brand's image and values.

You will be focused on finding the right distribution and activation opportunities to cut through and create momentum in the luxury on trade. You will be visiting hotels, bars, pubs and restaurants within your region. Your enthusiasm, energy and belief in our powerhouse brands, positive approach and bias to action will help to build a dynamic, creative team culture and forge the right business-building relationship with other commercial teams in Diageo, to leverage route to consumer expertise, unlocks new opportunities and always keep the customer experience at the heart of decision making.

The wide-ranging brand portfolio at Diageo provides the role a huge array of opportunities to match customer needs across the different segmentations of the on trade and in doing so will bring to life our luxury brand identities that are core to the success of Diageo.

Role Responsibilities-

• Brand Building: Enhance brand status and sales in key outlets by achieving monthly, quarterly, and yearly distribution targets.
• Customer Relationship Management: Manage day-to-day relationships using negotiation and conflict resolution skills.
• Profit & Loss Accountability: Ensure profitable growth through strategic ROI decisions aligned with customer priorities.
• Collaboration: Work with the Luxury Marketing Manager on menu creation, activations, and engagement. Maintain proactive communication for standout results.
• Forecasting & Performance Management: Provide accurate forecasts and manage performance metrics. Connect with RTM and supply teams to ensure brand visibility.
• Activation Leadership: Partner with Luxury Marketing and Advocacy teams to integrate brands into culture through effective activations.

Required Experience/Skills

• Early in career experience across commercial roles, including on-trade/account management.
• Insight into influential on-trade GB customers to drive impactful commercial plans.
• Passion for premium brands and strong negotiation skills.
• Proficient in P&L analysis; able to derive insights from data.
• Ability to build cross-functional relationships and interact confidently with senior collaborators.
• Networking skills to manage external customers while collaborating internally to contribute.
• Entrepreneurial approach for acquiring new customers.