Manager, Global Mobility – Immigration at American Express

How will you make an impact in this role?

• The Manager, Global Mobility – Immigration is a key member of the Global Well-being and Benefits team within Colleague Total Rewards and Well-being (CTRW). This role is responsible for advancing global immigration strategy and operational compliance, with a focus on work authorization governance, right to work (RTW) oversight, UK immigration sponsorship, and vendor performance management.
• The role provides strategic and consultative guidance to HR partners, business leaders, and internal stakeholders, enabling compliant and timely movement of talent across international borders.

Key Responsibilities

• Deliver expert immigration and RTW consultation across multiple jurisdictions, supporting global hires, assignments, and international transfers.
• Ensure compliance with UK sponsorship duties, including reporting and record keeping obligations, and maintenance of a UK sponsor license.
• Manage RTW compliance practices globally, establishing appropriate controls, documentation standards, and audit readiness protocols.
• Oversee global immigration vendor—monitoring SLAs, issue resolution, training, and alignment with internal policy and process expectations.
• Conduct internal audits of immigration and RTW processes; review and validate vendor data to ensure accuracy and regulatory compliance.
• Translate complex immigration and mobility matters, in partnership with external vendor, into clear, actionable solutions for HR and business stakeholders.
• Collaborate cross-functionally with Legal, Compliance, and People teams to shape policy, monitor legal and regulatory changes, and lead change management efforts across impacted areas.
• Act as SME or project lead on immigration compliance improvement initiatives, RTW process design, or cross-border workforce planning.

Minimum Qualifications

• Experience in corporate global mobility and immigration, including direct ownership of right to work compliance and work authorization oversight.
• Prior experience of managing responsibilities related to sponsor license and reporting.
• Experience managing immigration vendor relationships, compliance documentation, and service performance metrics.
• Background in supporting assignments, transfers, or entity expansions with immigration considerations.
• Excellent analytical, communication, and project management skills; ability to present findings and recommendations to executive stakeholders.
• Proficient in interpreting compliance data, managing multiple systems, and identifying risk trends.
• Bachelor’s degree required; professional certifications in global mobility, immigration, or international HR (e.g., GMS, SHRM, CIPD) preferred.

Preferred Qualifications

• Experience in a publicly traded or highly regulated organization.
• Previous involvement in immigration audits, RTW and or UK sponsor license renewals.
• Understanding of immigration and RTW in key regions across LAC, EMEA and APAC.
• International exposure through global program design or overseas work experience