Manager, Planning & Performance at International Rescue Committee

Major Responsibilities: 

Strategic Planning & Performance 

• Own Airbel’s annual planning cycle: translate strategic direction into departmental and sub-departmental OKRs, working with portfolio leads to set measurable goals aligned to the Delivery Letter. 
• Design and maintain data collection processes, indicators, and reporting mechanisms — leveraging AI-enabled tools where possible — that give leadership clear, timely visibility into progress. 
• Synthesize and present periodic progress reports to leadership, surfacing trends, risks, and opportunities to inform decision-making. 
• Coordinate efforts to advance the department’s GEDI objectives within the annual planning and monitoring cycle. 

Knowledge Management & Learning 

• Own the architecture for how Airbel gathers, stores, organizes, and shares information across a distributed, multi-disciplinary team. 
• Maintain intuitive, reliable systems and routines — from centralized repositories and documentation standards to synchronous learning sessions — exploring AI and smart automation to reduce manual upkeep and improve discoverability. 
• Build lightweight, sustainable processes for capturing project-level lessons and making them accessible across teams. 
• Ensure critical documentation and file management is current, well-organized, and easy to navigate. 

Departmental Meetings & Knowledge Sharing 

• Plan and facilitate departmental meetings with effective agenda development, facilitation, and follow-up that inform, inspire, and enhance learning. 
• Identify and create opportunities for cross-team knowledge sharing, ensuring meetings and convenings surface insights and lessons that strengthen Airbel’s collective work. 
• Foster a culture of transparency and collaboration through regular communication routines and engagement initiatives. 

People Operations Coordination 

• Facilitate and project-manage the department’s annual performance evaluation cycle, ensuring timelines, communications, and deliverables run smoothly. 
• Manage Airbel’s annual Pulse survey end-to-end, from design and execution to data analysis and presentation of findings to leadership. 

Job Requirements: 

• 6–8 years of experience in strategic planning, operations, or a similar role in a complex, global organization — ideally in a humanitarian, development, or research context. 
• Demonstrated ability to design, build, and improve organizational systems and processes (e.g., goal-setting frameworks, knowledge management infrastructure, reporting dashboards, governance routines). 
• Strong experience with OKR or similar performance management frameworks, including the ability to facilitate goal-setting processes with diverse stakeholders. 
• Proven facilitation skills with experience leading meetings, workshops, and cross-functional convenings that drive alignment and action. 
• Strong technical skills with productivity and project management tools (e.g., Microsoft 365, Power Automate, Excel scripting) and demonstrated ability to build AI-enabled workflows for reporting, knowledge management, and process automation. 
• Excellent organizational skills, strong attention to detail, and a proven ability to manage multiple competing priorities in a fast-paced environment. 
• Strong interpersonal and cross-cultural communication skills (written and verbal) to engage diverse global stakeholders, gather feedback, and drive adoption of new processes and tools. 

Compensation: (US: $94,000 - $110,000/ UK: £58,736 -  £68,526) Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.