Manager, Supply Chain & Operations - Manufacturing at Ernst & Young (EY)

The opportunity
 
Leverage and expand your experience in manufacturing operational performance improvement, innovation and technology to be at the forefront of shaping our clients’ manufacturing practices and leading their digital journey. Develop and impart your experience on those you work with to help create the next generation of supply chain leaders.
 
We value curious thinkers who have the courage to lead, great communicators who do not take themselves too seriously, flexible collaborators who build relationships based on doing the right thing and innovative problem-solvers who use their experience to find a better way to support and bring value to our clients.

EY has two key service offerings within our manufacturing practice:

• Manufacturing Excellence; comprised of the following elements
  • Revolutionise manufacturing practices through our EY operating manufacturing methodology
  • Coaching and training core manufacturing clients in new ways of working
  • Digitising manufacturing daily management systems to improve factory performance
• Digital Manufacturing; comprised of the following elements:
  • Building digital roadmaps and business cases
  • Programme management and system integration roles within large digital transformations
  • Advising clients on leading digital practices
  • Develop manufacturing solution playbooks to enable clients to deliver digital transformation

Your key responsibilities
 
Our clients place considerable trust in us and our advice. People who are passionate, go above and beyond to improve our working world, unifies us as a team. This is crucial in enabling us to consistently deliver or exceed on our commitments.
 
As a Manager, you’ll balance client work, business development support, operational and people development as part of your day job. You will advise and support global Manufacturing, Supply Chain and Technology leaders to define and deliver breakthroughs in performance through manufacturing excellence, digital and automation/AI manufacturing programmes. It is required that you have a deep expertise in one of the two service offerings and a light understanding of the other one. Key responsibilities include:

• Supporting programme governance; strategy, framework and standard development
• Model detail business cases across clients’ networks to justify manufacturing excellence and digital deployment
• Advising clients on top stops, loss analysis and countermeasures to reduce critical losses
• Deep understanding of manufacturing excellence practices; IWS / RTT methodology and coaching plant teams to improve operational performance
• Co-ordinate the delivery of projects and manage workstreams 
• Develop technical requirements, use cases, reference architectures and translate into specifications for manufacturing solutions to ensure a consistent approach as well as tangible value delivery
• Coordinate proof of values/concepts and efforts for digitally enabled manufacturing excellence use cases demonstrating tangible manufacturing loss reduction
• Manage stakeholder engagement and drive global solution adoption
• Manage alignment between digital solution and traditional production excellence methods and develop global, regional and factory roadmaps and deployment plans

Focus on our clients

• Build, maintain and strengthen relationships and be a trusted advisor in Manufacturing, Supply Chain and Operations
• Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion
• Develop experience and relationships across several clients over time often as part of a team from different parts of EY, whilst being able to maintain focus on current project delivery

Develop our business

• Contribute to the development of proposals to showcase our leading practices and credentials
• Engage the market with thought leadership and public profile and contribute to enhancing our methodologies
• Work across our internal sector and account fields of play teams to develop your network, bringing expertise to bear

Drive operational excellence

• Support successful delivery of projects and workstreams as forecast to time and budget
• Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit

Develop our people

• Manage and nurture those who work with you and undertake career counselling responsibilities
• Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential

Your experience

• Managers must bring practical experience of 3-5 years from either a professional services or industry background where you have developed your manufacturing experience (including Lean), project and programme management from significant exposure to working within manufacturing environments
• You will have a proven track record of eliminating manufacturing losses applying lean manufacturing excellence principles
• You will understand modern digital manufacturing systems and technology standards in a typical factory and bring experience of leading digital technologies such as: Manufacturing Execution Systems (MES); Connected Workforce Platform (CWP); Condition Monitoring Systems (CMS); Machine Vision Systems (MVS); Computerized Maintenance Management System (CMMS), Control Tower (CT)
• You must have delivered transformational program(s) or tech-enabled program(s), in a previous role and understand all the commercials and governance activities to successfully deliver for the client
• You must have experience of identifying and successfully selling opportunities while delivering manufacturing programs
• You will be able to communicate designs and decisions effectively verbally to peers, clients and management and engage internal and external stakeholders
• Your written communication will be second to none, being able to easily convey messages and distil client discussions/ideas/concepts into a clear and simple document