Medical Records Administrator at Spire Healthcare

Working Hours: Monday - Friday between 8 am and 6 pm. Occasional weekends may be required

Contract Type: Permanent

As Medical Records Administrator, you will provide clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies.

Duties and Responsibilities (not limited to):

• To record and track, the movement of case notes into each department using Trackfile
• To file case notes and other documentation in order to ensure a prompt and accurate retrieval
• service
• To extract case notes in a timely manner ensuring that items are correctly booked out of the library
• to the new destination and either sent or made available for collection to the ward, clinic or office
• requesting the notes
• To maintain case note folders to agreed standards: filing documentation within designated sections
• of the folders replacing contents into with new folders, in order to support clinicians in locating and
• recording information
• To check the case note attendance details, dates and alert sheets against the Patient Administration
• System to ascertain if the notes can either be destroyed, fall into the category of off-site storage or
• need to be merged with another active set of notes
• To assist in the maintenance of evidence files by checking for completeness, following up requests
• for missing items and ensuring that all documentation received is current and stored in a structured
• format in readiness for inspection
• To liaise with off-site storage representatives in order to ensure timely delivery and collection of
• case notes
• Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient
• information is provided, received and recorded in accordance with GDPR the Data Protection Act and Spire policies

Who are we looking for?

• Good standard of secondary education with demonstrable literacy and numeracy skills
• Track record of successful delivery in a similar role, in an office and / or customer service environment
• Knowledge of GDPR and the Data Protection Act
• Computer/IT literate
• Excellent interpersonal and communication skills
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• The ability to work effectively as part of a team

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free On-Site Gym
• Save an average of £50 per month with our free onsite car park