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  • Posted: Apr 17, 2026
    Deadline: Not specified
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  • In September 1974, our first hotel opened its doors, marking the beginning of an incredible journey in hospitality. Over the years, ibis has become one of the world's leading economy brands, offering unforgettable stays and experiences. With 2500 hotels in 79 countries, we have millions of reasons to celebrate and even more to look forward to. Join us in c...
    Read more about this company

     

    Multi Skilled Team Member

    Job Description

    A job, a career or a calling - whatever brings you here, we have something for you!

    Are extending a warm welcome to our guests , putting their well-being at the heart of everything you do, while adding your personal touch to their stay.

    • Be responsible for the reception desk and processing check in/out.
    • Provide a friendly and personalised welcome for our guests
    • Convey the image of the brand and the hotel
    • You will have the ability to multi-task and have a proactive personality in this busy hands on role
    • Provide guests with a single point of contact throughout their stay
    • Be ready to assist at any stage of the guests stay, from welcome to farewell
    • Handle and resolve any guest feedback and is able to handle them in the most efficient and satisfying manner
    • Promoting company’s ALL loyalty programme
    • Prepare all the documents required for the day
    • Ensure food safety and hygiene standards are maintained.
    • Flexibly assist in both reception and F&B tasks based on hotel occupancy and needs.

    You must be eligible to live and work in the UK to apply for this position and be in possession of a current visa.

    Work Experience

    What we are looking for:

    • A self-starter with the ability to work unsupervised
    • Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
    • A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
    • Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance

    Benefits

    As part of our team you can have:

    • Free night stays in our UK hotels
    • Discounted hotel rates all over the world in Accor Hotels
    • Continuously learn and develop yourself with our Accor Academy
    • Support your wellbeing in your professional and personal lives
    • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
    • Participate actively in initiatives to build a more inclusive and sustainable world
    • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

    Qualifications

    • Previous experience in similar role is preferable.
    • Friendly, approachable with excellent customer service skills.
    • Flexibility in working hours essential
    • Basic IT skills
    • Excellent time management and organizational abilities
    • Demonstrated problem-solving skills and attention to detail
    • Proficiency in basic computer applications, including Microsoft Office Suite
    • Ability to work effectively in a team environment
    • Flexibility to handle various tasks and adapt to changing priorities
    • Full training provided

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ibis Styles on jobs.smartrecruiters.com to apply

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