Pass Administrator - Submarines at Rolls-Royce

What you will be doing: 

You will be producing site ID access badges within given time frames, as well as managing short notice requests:

• Photographing applicants and checking standards of photographs if submitted electronically for use on site ID passes.
• Applying extensions and additional access controls to site ID passes.
• Audit checks on site ID passes to ensure compliant use of access in line with our site and MoD policy.
• Monitoring stock and ordering of pass peripherals.
• Support with site inductions
• Handling access queries by displaying professional and effective communication via email, telephone and in person.
• Takes responsibility for completing administrative tasks to a high standard by organising own workload and prioritising accordingly.
• The ability to work quickly and accurately in a busy administrative environment using IT systems.
• Excellent interpersonal and customer service skills with a confident manner to be able to think quickly, react appropriately with all stakeholders in a potentially challenging environment, while working in line with the Rolls-Royce values.

Who we’re looking for: 

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. 

To be successful in this role you will need to meet the following criteria:

• Previous experience of security systems.
• Previous experience of managing site ID passes and access control.
• Microsoft office proficient.
• Customer Service and admin experience.