Retail Assistant Operations (Athlete) 20hrs - Battersea at Nike

As our Operations Athlete your role is crucial to the effective running of the store. You will focus on our product, processes & delivery efficiency, ensuring all goods are received and processed accurately.

You will process product efficiently to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability:

• 20 HOURS PER WEEK
• Must be available to work MINIMUM 3 DAYS FULL FLEXIBILITY and be available on Saturday & Sunday