Security Officer at Marriott Hotels

ABOUT THE ROLE

Reporting to the Security Manager of W Edinburgh, as Security Officer you will play an integral role in ensuring the safety and security of all guests, employees and the property, including accident and fire prevention and response.

Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is organized, detail-oriented and dedicated!

As Security Officer, key aspects of your role will include:

• Patrol all areas of the property
• Assist guests with room access
• Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
• Conduct daily physical hazard inspections 
• Respond to accidents, contact Emergency Medical Services or administer first aid/CPR as required 
• Assist guests and employees during emergency situations
• Notify appropriate individuals in the event of accidents, attacks, or other incidents
• Defuse guest and employee disturbances.
• Complete incident reports to document all Security related incidents. 
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. 
• Complete a Security shift summary/daily activity report
• Maintain confidentiality of all Security and property reports/documents
• Conduct investigations and gather evidence, including interviews with relevant parties.
• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

Our ideal Security Officer is someone who has:

• The ability to stay calm under pressure
• The ability to inspire confidence in others
• Strong multi-tasking and prioritization skills
• Sophisticated communication skills
• Previous experience working in five star, luxury hotels
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops
• Discounts for your friends and family