Shift Manager at Diageo

About the Role

• As the Shift Manager at Baileys, you will provide leadership to the operational shift teams with specific responsibilities in several key areas listed below.
• You will ensure the production of top-quality products in a safe and hygienic environment, maintaining compliance standards.
• This role includes leading shift teams to meet all key performance targets, including Health & Safety, Customer Service, Quality, Cost, Flexibility, and People Development.
• You will develop team members to reach their full potential, crafting successful teams through effective mentor and facilitation skills.
• Additionally, you will drive production performance to world-class levels by continuously setting high standards and targets for continuous improvement, and support the rollout of the manufacturing excellence strategy.

Key Accountabilities:

Health and Safety:

• Demonstrate personal commitment to Health & Safety and drive improvements in the safety culture across the production team.
• Continuously reduce the number of accidents and environmental incidents, ensure thorough accident/incident reporting and investigation

Quality:

• Uphold and drive quality standards across shifts, taking ownership of compliance with standards, supporting root cause analysis of quality issues, achieving world-class hygiene standards, completing line quality checks as per SOPs, and addressing customer and supplier concerns.

Performance:

• Deliver extraordinary levels of performance across the site by ensuring shift teams adhere to manufacturing excellence principles and standards, supporting line teams during changeovers and line cover, and leading material suppliers effectively.

People Performance:

• Achieve high performance through excellent engagement, coaching, and mentoring, challenge and manage poor performance, foster a high-performance coaching culture, ensure 100% completion of individual 1:1s and Personal Development Plans, and deploy people management processes consistently. You will also maintain positive relationships with team members, trade unions, and the wider site team, work closely with the training department to ensure appropriate training.

About You

• We are seeking an experienced Shift Manager, ideally with a background in manufacturing or FMCG environments, who can demonstrate exceptional leadership and is either IOSH certified or willing to work towards this qualification. The ideal candidate will be degree qualified in a relevant subject such as food science, quality, or engineering, or possess an equivalent level of experience. A strong working knowledge of Health, Safety, and Environmental legislation and
• standards is essential, along with the ability to manage the performance, coaching, and development of a multi-disciplined team.
• The ideal candidate will be proactive and possess structured problem-solving skills, excellent communication abilities to develop and sustain robust relationships, and experience working in a challenging FMCG environment. The candidate should demonstrate great leadership to drive results through people performance.
• We are looking for enthusiastic, curious, and energetic individuals who are self-motivated, tenacious team players eager to learn and grow quickly.