Snr. Account Manager, UK Healthcare, Amazon Business at Amazon

• A successful Senior Customer Advisor should be eager to learn and develop themselves, and be a self-starter with strong analytical and problem-solving skills. The candidate should be prepared to perform against goals and consistently meet targets, with a focus on delivering results for customers through solutions aligned to their business goals and outcomes.
• Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business challenges that have big customer impact?

Key job responsibilities

• Develop and own relationships with Healthcare customers. Work with your team to build strategic and effective relationships at a senior level that solve customer procurement challenges.
• Lead your team in identifying industry-specific opportunities and tailor the Amazon Business approach to best serve our customers
• Own strategic customer and territory planning. Drive accurate weekly forecast/reporting on pipeline growth and customer spend adoption.
• Advise customers on how to optimally leverage Amazon Business feature sets (100+ features)
• Identify new product development opportunities. Collect and relay customer needs to internal Amazon teams including Product, Tech, Category management, and others to continuously innovate on behalf of customers.
• Develop and maintain internal expertise/knowledge of market trends including a comprehensive review of market drivers, cost structures, technical improvements, and competitive landscape.
• Meet or exceed targets for customers and Amazon Business

About the team

• While this role is focused on UK customers, it is a part of our wider EU Healthcare team. We collaborate daily to uncover industry insights, share best practices, and drive EU-level projects and product developments to better serve our Health customers.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent

PREFERRED QUALIFICATIONS

• Knowledge of procurement and source to pay processes and solutions or equivalent experience
• Healthcare experience, either working within the industry or serving Healthcare customers in a different role, is strongly preferred
• Public Sector procurement experience is a bonus, but not required