Sports Centre Receptionist (Part Time) at University of Nottingham

There is one permanent part-time position of 22.5 hours per week, currently available at the David Ross Sports Village, as part of the front house team.

Working hours, five days per week over a fixed working rota.

Monday – Wednesday 9.30am-2pm

Saturday and Sunday 9.30am-2pm

Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.

Candidates should have an excellent telephone manner and have the ability to work calmly and professionally when under pressure. Previous experience of working in a similar customer-focused role is essential, together with evidence of managing cash-handling/reconciliation processes. Previous experience working with computer-booking systems would be desirable.

The role is key to ensuring a first class and seamless experience for our student, staff, alumni and public members. Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential.

What we offer- 

• A friendly, diverse, and supportive working environment
• Our reward scheme grants bonuses of numerous values for excellent work
• We are committed to staff development through the provision of training, continued support, and career progression opportunities
• You will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more.

End Date: 23rd April 2026