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  • Posted: Mar 17, 2026
    Deadline: Apr 1, 2026
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  • Save the Children exists to help every child reach their full potential. In more than 100 countries including the UK, we help children stay safe, healthy and keep learning. We lead the way on tackling big problems like pneumonia, hunger and protecting children in war, while making sure each child’s unique needs are cared for. We find new ways to reach ...
    Read more about this company

     

    Store Manager, Chiswick

    About the role

    • As Store Manager, you will lead one of our flagship Mary's Living & Giving stores – a premium, fashion-forward charity retail concept created in partnership with Mary Portas. You'll be responsible for the day-to-day management of the Chiswick store, ensuring that it not only meets its commercial goals but continues to offer a unique, community-focused shopping experience that reflects the MLG brand.
    • You'll lead and support a passionate team of around 40 volunteers, maintaining their engagement while evolving the store's offer to reflect local trends and align operationally with other Mary's Living & Giving stores across the network.

    In this role, you will:

    • Lead, motivate, and develop a diverse volunteer team, creating an inclusive, supportive and empowering culture that celebrates each individual's contribution.
    • Manage all aspects of store operations, ensuring excellence in visual merchandising, stock management, and customer service standards.
    • Analyse sales performance and local trends to maximise income and profit, while maintaining the premium and distinctive MLG brand identity.
    • Build strong links with the local community to grow the store's supporter base and reputation as a destination for high-quality womenswear and new goods.
    • Diversify the product offer in line with community insight and MLG strategy, ensuring the store remains relevant, inspiring, and competitive.
    • Ensure compliance with Save the Children's policies, safeguarding, and operational standards.

    About you

    To be successful, it is important that you have:

    • Proven leadership experience in retail or charity retail, with a track record of managing and motivating teams (paid or volunteer).
    • A strong sense of fashion retailing, with the ability to curate, present and sell products to a fashion-conscious, label-driven customer base.
    • Commercial awareness and experience of working to sales targets, with the ability to interpret data and identify growth opportunities.
    • Excellent interpersonal and communication skills, able to engage confidently with volunteers, customers, and the wider community.
    • A flexible, positive, and resilient approach, with the ability to adapt and problem-solve in a fast-moving retail environment.
    • Commitment to Save the Children's vision, mission and values.
    • To learn more about the position, please review the How Our Shops Operate and Job Description in the attached Documents.

    This role will be based on-site in the Chiswick, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.

    What we offer you:

    Our benefits package is extensive and generous, including:

    • Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
    • Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
    • Pension & Life Assurance – Secure your future with excellent contributions.
    • Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
    • Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
    • Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
    • Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

    End Date: 1st April 2026

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Save the Children UK on jobs.savethechildren.org.uk to apply

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