Strategy and Business Development at Vodafone

What You’ll Do

Carrier & B2B Clearing (CBC) is a Service Line within Finance Service VOIS acting as a global centre of excellence for Carrier and B2B clearing solutions covering high value non-standard products and services in the telecommunication space. It delivers E2E financial clearing solutions and services for business models incl. revenue billing (3rd party and intercompany) & collections, invoice verification, netting & payment, accounting & reporting at highest automation level.

FCH services also include solution embedded automated controls for SOX / Margin Assurance purposes.

CBC Strategy and Business Development is a key role for delivering the strategic vision and North Star of CBC as well as exploring growth opportunities and new revenue streams. This includes growing existing CBC products and services but also stepping into new territory.

The role will drive the strategic and operational design of products in our portfolio defining global standards for Group wide B2B clearing solutions across all markets.

As a key member of the management team, he/she will play an influencer role with senior stakeholders incl. SLT level in Finance, Networks, IT an VF Business. He/she will drive a risk-based roadmap of continuous improvements with highest quality and automation levels, underpinned by efficient processes and robust controls. This includes managing multiyear programmes with a variety of stakeholders. In this context the roadmap is also based on strong product ownership with E2E accountability for Design, Build and Run elements. This role therefore also includes product ownership for one of the major products in the CBC portfolio.

The role ensures effective relationship management with the relevant business/ commercial stakeholders as well as Technology and represents CBC for formal governance and escalation of issues and queries.

As part of Finance VOIS Service a pivotal element of the role is to drive the transformation of VOIS moving into a risk taking entity and commercialising our products and services both for wholly owned subsidiaries and a growing base of external customers, e.g. Partner Markets and other Telcos.

As a team the CBC organisation with currently approximately 135 FTE is operating across multiple locations such as Albania, Germany, Hungary, India, Luxembourg and UK and therefore may require international reporting lines with other team members/ groups.

• Impact on the business: Ensure that all CBC products operate rigorous processes & controls, and deliver consistent, high-quality service for all internal and external customers
• Customers, supplier and third parties: Builds positive relationships with senior leaders across the company (Finance, VF Business, IT, Commercial) to understand issues, identify potential deficiencies and possible benefits and drive a risk-based improvement roadmap
• Transformation & Growth: grow CBC capability by onboarding new products and defining global standards. Drive transformation and North Star targets by seeking opportunities to simplify and transform the organisation and grow service revenue and margin
• Leadership and teamwork: Drive E2E accountability into a high performing team, encourage controlled risk taking mentality with being a role model of entrepreneurial thinking

Who You Are

• Leadership: Able to provide leadership, clarity and purpose to a diverse range of stakeholders, building trust and driving effective cooperation across an international, matrix organisation
• Analysis/critical thinking: Proven track record of using data to drive structured analysis and decision-making
• Communication: Able to influence and manage a diverse range of senior stakeholders
• Drive for Change: Extensive experience of delivering improvements in an environment of uncertainty, competing priorities and obstacles
• Relationship building: Capacity to partner and establish strong relationships across multiple cultures, functions and locations, internally and externally
• University degree
• Experience in Finance
• Experience in telecommunications industry
• Experience in leading virtual teams across multiple countries
• Excellent communication skills