Technical Program Manager at Electronic Arts (EA)

We are seeking a Technical Program Manager specializing in enterprise network technology projects. You will guide architecture, engineering, and implementation workstreams for EA's Return to Office Program. You will need to be an expert with stakeholder management and have experience navigating large enterprise environments. You will report to the Director of Products, Programs, and Service Management team. This is a hybrid remote/in-office role.

Responsibilities:

• You will demonstrate advanced proficiency in implementing network technologies, with a focus on routing, switching, wireless, and audiovisual equipment.
• You will coordinate activities with low-voltage vendors, local support teams and work with real estate management teams.
• You will demonstrate expertise in IT infrastructure within an enterprise environment.
• You will operate with geographically distributed and culturally diverse teams.
• You will facilitate and guide direct, sometimes difficult, conversations to resolve conflicts, clarify priorities, and confirm accountability.
• You will apply rigorous due diligence to all aspects of program management, identifying risks, project schedule, dependencies, and opportunities for improvement.
• You will excel in challenging environments, overcoming obstacles, and adapting plans to achieve program goals.

Qualifications:

• 7+ years managing complex IT Infrastructure programs in high-pressure, evolving environments.
• 5+ years implementing network technologies related to routing, switching, wireless and audiovisual.
• 5+ years experience using tools such as Jira, Gsuite, Monday.com, MS Project, Slack, Miro, Service Now, and Confluence.
• 5+ years delivering infrastructure projects using Agile, Waterfall, and Scrum.
• 5+ years of experience managing project budgets ranging from $100K-$1M.
• Experienced engaging audiences at all organizational levels and communicating information through both writing and speaking.
• Bachelor's degree in a technical field or equivalent practical experience.
• Advanced degree or relevant project management certifications are a bonus.