Trainee Customer Service Administrator at Maritime Transport Ltd

we’re looking for a Trainee Customer Service Administrator based at our Northampton Gateway to help us to develop our ambitious plans. This role with be based on a 4on / 4off shift pattern

Why work for Maritime Transport?

Competitive salary

• Annual salary review (discretionary).
• Annual bonus (discretionary).
• 25 days holiday plus 8 bank holidays on top from day 1.
• Life assurance cover x3 from day 1 and up to age 66.
• Group personal pension.
• Full training will be provided
• Employee assistance programme.
• Big discounts on MSC cruises for yourself, family and friends
• Maritime Weekly Lottery – every week one employee will win £1,000 Net
• You’ll be working for one of the market leaders

Duties & Responsibilities:

• Managing our customers daily volumes.
• Dealing internally with Maritime staff to manage any issues or problems.
• Dealing externally with our customers, ensuring a high standard of customer service is maintained at all times. 
• Must be happy working on a 4on/4off shift pattern

An understanding of the transport industry would be preferred but not essential. Working as part of a successful team, you will possess excellent communication skills and experience of dealing directly with customers. A working knowledge of IT systems and Microsoft Excel is preferred but not essential for this role.

End Date: 6th April 2026