Transport Planner at Toll Group

How you’ll make the right impact 

As a Transport Planner, you’ll play a key role in ensuring our Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager, you will: 

• Plan, coordinate, and confirm transport movements, ensuring alignment with capacity, and delivery windows
• Use ERP/WMS and Transport Management Systems (TMS) to manage bookings, run sheets, and tracking
• Monitor transport carrier performance and collaborate with internal teams to improve delivery reliability
• Coordinate with warehouses to optimise loading, consolidation, and despatch activities
• Support incident reporting, track and trace, and proof-of-delivery follow-ups in collaboration with customer service
• Provide input to performance reports and assist with carrier utilisation analysis
• Contribute to route optimisation, cost reduction, and service improvement initiatives
• Escalate service failures or customer-impacting issues to
• Operational Manager and relevant operational leads

What you’ll bring 

We’re looking for motivated professionals who bring: 

• 3–5 years’ experience in business analysis, reporting, or process improvement. 
• Experience in supply chain, logistics, Defence contracts, or complex operations (preferred). 
• Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields will be highly regarded, along with formal Business Analysis training or certification. 
• Strong requirements gathering, process mapping, and stakeholder engagement skills. 
• Proficiency with Excel and data visualisation/reporting tools (Power BI, SQL). 
• Understanding of ERP/WMS systems and their integration with operations. 
• Excellent communication skills, with the ability to present analysis clearly to non-technical audiences. 
• Strong analytical and critical thinking abilities, with a focus on problem solving.