About the Program:
Our Global Graduate Program is a three-year path which consists of three rotations, each lasting six months, and will take place within your chosen area: Star Pubs. After the rotations, you’ll have the opportunity to spend the next 18 months working in a role within your home operating company in Edinburgh, United Kingdom.
- Rotation 1: Set off in the HEINEKEN operating company of application in Edinburgh, United Kingdom. Here, you’ll gain a solid foundation in your specific function and an understanding of our operations, strategy, and culture.
- Rotation 2: Continue in Edinburgh, United Kingdom of application with a cross-functional assignment, widening your perspective and understanding of different business areas and how they interconnect.
- Rotation 3: Broaden your horizons with an international assignment, enhancing your global mindset and cultural adaptability.
- Landing Role: Now you’ve got all the tools, it’s time for you to apply what you’ve learnt in a management position within your country of application, Edinburgh, United Kingdom. Every day will offer an opportunity to continue your growth and development.
A Handful of (Program) Highlights:
- A Great Graduate Community: Join a vibrant network of graduates from around the world, sharing experiences and learning together.
- Support and Mentorship: Learn from former graduates and senior leaders who will guide and support you on your path.
- Extensive Learning Journey: Engage in a thorough learning and development program designed to help you become your best self.
- A Vast Range of Assignments: Experience a variety of assignments that will challenge and inspire you, giving you a broader understanding of our business.
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About the role
- At its core, the Key Customer Manager (KCM) role is responsible for executing agreed joint business plans, executing the agreed Distribution, Volume and Revenue targets.
- Sat within the wholesale team this is a dynamic, P&L responsible role managing Regional Wholesale Partners and National Wholesale depots in the Wales and Southwest region, and works closely with the local IFT team. This role requires a tenacious individual who is skilled at developing and maintaining brilliant relationships across all levels of the customer’s business, by demonstrating to your customers how we can build mutual value and disproportionately win in the market by working with HEINEKEN.
- The KCM is also a key leading role in the Major Customers team, in particular supporting the Wholesale LT drive the culture and capability of the wholesale channel.
Who we’re looking for
We’re looking for someone that’s analytically minded, but with the ability to build and grow relationships and implement strategic initiatives. With strong interpersonal, influencing, and negotiation skills, you will have the ability to work with a broad spectrum of stakeholders. Your ability to plan and implement plans will help you gain a real commercial advantage.
We’re looking for someone with a great attitude and a good team player. You should have a desire to learn and be continuously curious about how our channel works and what we could be doing differently – we’re always up for a positive challenge so there’s loads to achieve here.
This role needs someone who’s great at building relationships across both our customer base and our internal teams. You’ll be managing a broad contact strategy with customers and colleagues, so we’re looking for someone who can flex their style and leave a great impression.
A full UK driving licence is essential for this role. Ideally, you'll have at least 3 months of professional driving experience, but if you don't, that's fine. We'll provide full on-road driver training during your first few months with us.
So, what will you be doing? Here are some key accountabilities & technical criteria we’re looking for:
- Ensuring all account plans, commercial and brand objectives with the customer are understood and executed to a high standard, growing the availability and visibility of HUK brands within the customer’s account base
- The Wales and Southwest region covers customers and depots from Bristol, Bath, Exeter, Plymouth, Southampton down to Devon & Cornwall and up to Newport, Cardiff, Swansea, Cheltenham and Alcester so travel is required to drive commercial performance and connectivity
- You will be accountable for managing high profile relationships so building effective rapport with both internal and external stakeholders is a fundamental part of implementing the customer JVCA’s. Delivering through others is an important aspect of achieving ambitions
- Commercial Experience – ideally candidates will have P&L accountability experience with a keen eye for detail and confidence with value driving levers, deal modelling and approvals
- Broad thinking & ability to manage complexity & ambiguity – you may find there to be conflict with your goals and the business / customers objectives, a KCM needs to think creatively to achieve the right commercial outcomes
- Category Based Selling – bringing HUK’s new Category Strategy to life with customers & using it as a platform to unlock mutual value opportunities.
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About the role
As the Production Shift Leader, you’ll play a central role in ensuring our colleagues on the production line continue to exude brilliance in every task they endeavour and encounter. With experience in managing people, you’ll engage with your teams to ensure that every colleague feels supported in their own professional and personal development, whilst also fostering collaboration with your peers for a functional & operating site; in adherence to our Total Productive Management (TPM) principles as a guiding framework.
Your main responsibilities also include:
- Champion behavioural safety, hazard identification, and resolution to ensure safe working practices and achieve site safety targets.
- Manage occupational health, wellbeing, and attendance to maintain a safe and effective workforce.
- Drive high performance through effective communication, performance management, and regular development reviews.
- Deliver departmental KPI targets to ensure optimum operational results.
- Strengthen collaboration with TPM stakeholders and ensure correct application of TPM principles.
- Lead and promote participation in Autonomous Maintenance and loss reduction activities to sustain performance.
- Develop team capability through structured training and assessment programmes.
About the team
Helping millions of consumers enjoy our beers and ciders is a real team effort. As a Supply Chain colleague, you’ll be part of the biggest function in HEINEKEN UK!
From barley to bar, our Supply Chain produces high-quality beers and ciders, prioritising safety, sustainability and innovation to keep our operations running smoothly.
You’ll be based within the broader packaging team, focused on keeping our bottling, canning and other lines running smoothly and efficiently. Your role contributes to ensuring machinery is reliable, well-maintained and safe, while also anticipating future needs and driving fresh, innovative improvements to increase the site’s overall output.
Who we’re looking for
We’re seeking a proactive leader who can inspire and motivate others to achieve exceptional results. The ideal candidate will have:
As well as the above, the ideal candidate will have:
- Packaging and FMCG exposure: Previous experience working in a fast-paced environment will help you succeed and empower those around you.
- TPM Know-How: A solid understanding of Total Productive Maintenance principles.
- People Management Skills: A proven track record of leading teams with a supportive, engaging leadership style.
- Laser-Focused on Safety: An solid commitment to health and safety with exceptional attention to detail.
If you thrive in a dynamic environment and know how to bring out the best in your team, this is your chance to make an impact!
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