Vacancies at DHL

A TYPICAL DAY MAY INVOLVE

• Provide overall leadership for all Back of House (BOH) operations, including ramp, Turnaround Operations, Dock (baggage handling) and pushback, ensuring safe, efficient, and high-performing service delivery.
• Champion a strong health and safety culture, ensuring full regulatory compliance and embedding safe systems of work across all operational areas.
• Lead and develop a workforce of 200+ colleagues and operational managers, fostering accountability, engagement, and continuous improvement.
• Attending customer meetings, represent DHL at stakeholder meetings, setting strategic direction and driving efficiencies and operational excellence.
• Drive performance through effective people management, engagement initiatives, and robust attendance and absence control.
• Partner with senior stakeholders to deliver operational change, optimise resources, and support key business objectives.

THIS ROLE WOULD SUIT PEOPLE WHO

• Proven senior operations leader delivering high performance in complex, fast-paced environments.
• Confident, visible leader able to inspire large, multisite teams and set clear direction.
• Change-driven and improvement-focused, with a strong commitment to safety and operational excellence.
• Inclusive people leader experienced in managing managers, driving engagement, performance, and wellbeing.
• Calm, resilient decision maker in high-pressure operational settings.
• Proud brand ambassador with a strong focus on safety, teamwork, and customer service.
• Aviation experience desirable but not essential.
• Full UK manual driving licence essential.

SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

To obtain a full airside ID, you must:

• Be able to provide five years' address history
• Be able to provide five years' reference history (employment/education/benefit claim/character)
• Pass a pre-employment Drug and Alcohol test

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WHAT YOU'LL DO

• Take the Lead: Oversee our Night transport operations, ensuring timely and efficient deliveries to our customers
• Innovate & Optimise: Develop and implement transport strategies that enhance efficiency and drive success. Your ideas will help us stay ahead of the curve!
• Ensure Safety: Uphold the highest safety standards and compliance regulations, creating a safe and secure workplace for everyone.
• Team Builder: Develop, engage and inspire your team, creating an environment where every colleague can do their best
• Analyse & Improve: Monitor performance metrics and identify opportunities for improvement. Your analytical skills will help us deliver excellence every day!
• working closely with the customer face to face.

WHAT YOU'LL BRING

• Can lead from the front, winning hearts and minds and providing coaching and mentorship
• Hold an International CPC Qualification - desirable but not essential.
• Have excellent organisational and problem-solving skills
• Aren't afraid to roll their sleeves up and get stuck in when needed
• Ideally have worked nights before