Job Openings at Arnold Clark

About the role
We offer:

• £25,500 with no company car or £23,500 with company car
• On target earnings of £40,000 - £45,000 with uncapped earning potential
• A flexible five-day working week
• 33 days’ annual leave
• All the training you need to thrive in your role
• Private healthcare
• Life Assurance
• Generous retail discounts
• Maternity & Paternity packages

What’s the job?

• You’ll be known as a Product Consultant at Arnold Clark but your role will be heavily sales focused. Be sure though, this isn’t any kind of sales job.
• Forget suits, ties and devoting your entire life to the showroom floor. Instead, say hello to a car sales role that gives you permission to be yourself, showcase your amazing customer service skills and enjoy every working day to the full.
• As an Arnold Clark Product Consultant, you’ll be with our customers every step of the way – from the moment they walk through the door right through to offering them a great aftersales experience. This role is all about helping our customers find the right car based on what they need and building up strong, positive relationships with them through every step of the process.
• From our comfortable uniforms and range of staff benefits to our five-day working week commission structure, we’re giving you all the tools to succeed – and still enjoy your life outside work.
• You also don’t need to be a car fanatic to be a Product Consultant (although we like those, too!) All we ask is that you love helping people, have buckets of energy and enthusiasm and can rise to any challenges along the way.

On an average day, you’ll be…

• Helping our customers find the right car, based on what they need
• Delivering outstanding, 5-star service for every customer – that means going the extra mile for everyone who walks through the door
• Building and maintaining lasting and sincere relationships with customers through every step of the sales process
• Selling the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list
• Co-ordinating the order and delivery of vehicles and keep everything running smoothly
• Meeting those monthly sales expectations and customer experience standards like a boss
• Working as part of a dynamic team to make sure deadlines are met and we always make good on our promises
• Staying in touch with our customers to offer them a great aftersales experience

The skills and qualities you need…

• Fantastic communication, organisation and people skills – we want people who love what they do!
• Bags of energy and enthusiasm
• An understanding that being organised and remembering the little details helps us to deliver our promises and exceed expectations
• The desire to have a career that’s lasting and fulfilling
• A full driving licence held for a minimum of 1 year

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About the role
We’re looking for an organised Sales Administrator to work in our Liverpool branch.

We offer:

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension

Hours

• Full time: Monday – Friday 8.30am – 5pm

About the role

• Working in our busy, fast-moving Sales Administration department, you’ll be responsible for making sure our vehicle stock records are accurate and up to date.
• Reporting to the branch accountant, you will also ensure that vehicle sales are taxed and invoiced efficiently to ensure a smooth customer experience.
• For this role, you will need a high level of organisation and accuracy, as well as the ability to work well with others.

Day-to-day duties

• Bringing purchased vehicles into our stock records in an accurate and prompt manner
• Confirming all vehicle stock details recorded are correct and vehicles are accurately advertised online
• Ensuring appropriate vehicle documents are obtained, recorded and securely filed
• Carrying out the taxation of sold vehicles in time for customer delivery
• Producing accurate and timely vehicle sales invoices that match the signed customer order form
• Ensuring all vehicle sales documentation is correct and vehicle payment is received
• Gaining an understanding of manufacturer systems and bonuses for new vehicles

Essential skills

• Fantastic communication skills
• A high level of organisation and the ability to multi-task
• Strong attention to detail
• Ability to stay calm and work accurately, even under pressure
• Team player who can also work on their own initiative

Nice to have (but not essential)

• Knowledge of Microsoft Office, particularly Excel

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About the role
We offer our mechanics:

• £40,000 – £50,000 DOE plus benefits
• Additional opportunity to earn up to £9,000 every three years in performance bonuses (terms and conditions apply)
• All overtime paid at time and a half
• Wigan Motorstore
• Starting from 33 days annual leave (with room to grow)
• Flexible hours
• Toolbox cover
• Training provided to become an EV accredited Technician
• Generous employee discounts
• Opportunities to review salary yearly
• Private healthcare and sick-pay cover
• Maternity and paternity packages

As a mechanic, you’ll safely prepare our customers’ cars for the road ahead. You’ll care about every detail and take pride in doing a meticulous job. Above all, you’ll want to be part of a capable, motivated team who feel the same way. You’ll get the chance to work on an incredible range of manufacturers and models, developing your skills and staying up to date with the very latest in vehicle technology.

Essential skills

• A certificate in Light Vehicle Maintenance Level 3 and solid work experience in the automotive industry
• The ability to work in a competent and efficient manner on your own or part of a busy team
• Strong communication skills
• Good attention to detail
• The ability to carry out work to high standards and to deadlines
• A proactive and enthusiastic approach
• The ability to accurately follow written and spoken instructions
• A full driving licence

Day-to-day duties

• Carrying out servicing, repairs and maintenance to high standards
• Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately, using computer-based diagnostic equipment
• Repairing or replacing broken or defective parts
• Carrying out DVSA vehicle testing (if authorised)
• Road testing vehicles to check repairs
• Maintaining equipment and making sure tools are in good condition.
• Following checklists to ensure all procedures are completed
• Completing all documentation to the required standard

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Salary: £12.60 per hour plus benefits
Location: Bolton
About the role

• We are looking for an enthusiastic and motivated Driver/Valeter to join our Motorstore branch in Bolton.

We offer

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension

Hours

• Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm

About the role

• As an Arnold Clark Driver/Valeter, you’ll be responsible for ensuring all our vehicles are presented in the best possible condition.
• This position will be a perfect fit for someone who enjoys working in an active, physical role, has excellent attention to detail and is a fantastic team player.

Day-to-day duties

• Cleaning sold and stock vehicles to a high standard
• Cleaning vehicles externally with a high-powered pressure washer
• Using a high-powered vacuum to clean and shampoo vehicle interiors
• Working with a polishing/buffing machine to enhance bodywork
• Complying with health and safety procedures while working with chemicals
• Making sure that all equipment and machinery is properly maintained and secure at all times, reporting any defects and complying with manufacturers’ instructions and PPE recommendations
• Working to set timeframes and targets
• Completing a daily record of work completed
• Other duties to support the branch as required

Essential requirements

• Full UK driving licence
• High level of attention to detail
• Self-motivation with the ability to work as part of a team
• The ability to multi-task
• Willingness to participate in training programmes

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Salary: £12.60 per hour plus benefits
About the role
We are looking for an enthusiastic and motivated Summer Driver/Valeter to join the Rental department in our Liverpool branch.

We offer:

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension

Hours

• Temporary: 45 hours per week, 5 days out of 7 and alternative weekends.

About the role

• As an Arnold Clark Driver/Valeter, you’ll be responsible for ensuring all our vehicles are presented in the best possible condition.
• This position will be a perfect fit for someone who enjoys working in an active, physical role, has excellent attention to detail and is a fantastic team player.

Day-to-day duties

• Cleaning sold and stock vehicles to a high standard.
• Cleaning vehicles with a high-powered pressure washer and vacuum.
• Working with a polishing/buffing machine to enhance bodywork.
• Driving to collect and deliver vehicles to customers and branches.
• Complying with health and safety procedures while working with chemicals.
• Making sure that all equipment and machinery is properly maintained and secure,, reporting any defects and complying with manufacturers’ instructions and PPE recommendations.
• Working to set timeframes and targets.
• Completing a daily record of work.

Essential requirements

• Full UK driving licence
• High level of attention to detail
• Self-motivation with the ability to work as part of a team
• The ability to multi-task
• Willingness to participate in training programmes

Valet experience is preferred, but training can be provided for a candidate who demonstrates a high level of enthusiasm and the other required criteria. Arnold Clark also operates a Valet Academy which all new valet staff will attend.

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Salary: £12.60 per hour plus benefits
About the role

• We’re recruiting for a Receptionist to join our South Street Cherry/Genesis branch in Glasgow.

We offer:

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression

Hours:

• Part time: Saturday 10am-5pm and Sunday 11am-5pm. 

About the role

• At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom.
• As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.

Day-to-day duties

• Acting as the first point of contact for our customers, in person and on the phone
• Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
• Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
• Working proactively with all departments within the branch
• Going the extra mile for all our customers

Essential skills

• A fantastic telephone manner
• Excellent interpersonal skills
• A genuine interest in delivering excellent service and going above and beyond for our customers
• The confidence to work independently and also as part of a team
• Highly organised with the ability to multi-task

Nice to have (but not essential)

• Knowledge of Cisco telephony
• An understanding of Microsoft Office and Excel