Desk Assistant at Robert Walters

Location: Canary Wharf, Bank Street
Contract: 12 months
Work Setup: Onsite - 5 Days in the office (8AM - 5:30PM)

Role Overview

• As a Desk Assistant, you will act as the first point of contact for clients and internal teams, providing efficient and professional support. The role encompasses managing calendars, meetings, and complex travel arrangements, as well as processing expenses, invoices, and documentation accurately. You will maintain client databases and prepare presentation materials while supporting colleagues through the buddy system to ensure seamless operations. This position requires strong organizational skills, attention to detail, and a flexible, proactive approach in a fast-paced environment.

The Role

• Our client is a global professional services organization focused on helping clients achieve their goals. They combine expertise, technology, and innovative thinking to deliver impactful solutions. Their culture encourages collaboration, learning, and career growth, giving you the opportunity to make a difference while developing your skills.

What you’ll do

• Serve as the first point of contact, handling requests from clients and internal teams efficiently.
• Manage calendars, meetings, conference calls, and interview schedules for the team.
• Coordinate complex travel arrangements, visas, accommodation, transportation, and expenses.
• Prepare and process invoices, expense reports, and documentation accurately and on time.
• Maintain client databases, spreadsheets, and presentation materials using Word, Excel, and PowerPoint.
• Support colleagues via buddy system, ensuring desk coverage and smooth workflow during absences.

What you bring

• Proven background supporting senior executives in fast-paced financial environments.
• Strong organisational skills with ability to manage complex travel and scheduling.
• High attention to detail and accuracy under pressure.
• Proficient in MS Office, databases, and able to quickly learn new systems.
• Excellent communication, anticipating needs and resolving issues proactively.
• Flexible, professional, and able to maintain confidentiality at all times.