Head of Reception & Reservations - Berners Tavern at Marriott International

Berners Tavern at The London EDITION is looking for its next Berners Tavern Head of Reception & Reservations!

Would you like a job that gives you…

• Food in shift – Meal on us!
• Late evening/Early morning taxi allowance up to £20
• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• £5 breakfast when staying in most of our European hotels
• Wellness and mental health programmes
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Specially curated discounts in thousands of shops
• Amazing staff parties
• Eye test vouchers and contributions towards glasses
• 24-hour employee assistance helpline
• Instant employee recognition
• Employee of the month nominations with generous prizes
• Internal transfer and promotion opportunities
• In-house training and development team with a strong focus on career progression and personal growth
• …and much more

We are looking for a friendly, warm and service-oriented Berners Tavern Head of Reception & Reservations to join the team at the award-winning restaurant Berners Tavern in The London EDITION hotel.

As Berners Tavern Head of Reception & Reservations you will:

• Welcome guests warmly and personally
• Make restaurant reservations for guests booking tables
• Set a good example of excellent customer service and create a positive atmosphere for guest relations
• Give a fond farewell that encourages guests to return
• Work as part of a team
• Support the development of our employees within their careers
• Be a role model of the EDITION culture
• Our most successful Berners Tavern Head of Reception & Reservations is someone who:
• Has previous leadership experience in a high-volume, fining dining restaurant
• Takes pride in their role and the impact they have on our guests’ and employees’ experience
• Is ambitious and wants to grow within their career
• Is a team player
• Is an excellent communicator
• Has previous experience of using OpenTable or a similar reservations system