Incident Containment Coordinator at Southern Water

Key Responsibilities 

• Drive efficient and timely deployment of resources to prevent pollution/compliance issues alongside mobilising containment in line with the demand. 
• Ensure contractor resource onsite is compliant from log on to log off to prevent pollution alongside ensure cleanups and mitigation are completed quickly closing out all the risks.  
• Develop and implement pollution prevention strategies and action plans based on learnings and risk scanning. 
• Collaborate with field teams to improve asset performance and resilience. 
• Monitor and report on pollution metrics, trends, and outcomes. Enabling situation awareness towards escalation and de-escalation triggers and documents. 
• Support innovation in pollution detection, sampling, and control technologies 

Accountabilities:

Emergency Containment Planning – 20%

• Develop and maintain rapid-response containment plans tailored to various pollution scenarios and sites 
• Conduct risk assessments and scenario planning to identify vulnerabilities and mitigation strategies. 
• Ensure plans are regularly tested, updated, and aligned with regulatory standards

Predictive Problem Solving – 20%

• Leverage historical incident data and personal experience to anticipate likely blockers (e.g., access issues, equipment failure, resource delays). 
• Design pre-emptive solutions and contingency protocols for high-risk failure points. 
• Maintain a dynamic decision matrix to guide real-time prioritisation. 

Resource Deployment & Coordination – 20%

• Liaise with Logistics to ensure an up-to-date inventory of containment resources (e.g., booms, pumps, absorbents) and their locations. 
• Coordinate rapid deployment of internal and external resources, including contractors and emergency services. 
• Ensure all personnel involved in response are trained and briefed on containment protocols. 

Onsite Command & Control – 15%

• Act as the Incident Lead for Containment during pollution events, directing all onsite and offsite activities. 
• Establish clear lines of communication and authority across teams and stakeholders. 
• Monitor containment progress and adjust tactics in real time to meet the 4-hour target. 
• Ensure all contractor resource is compliant, and risk is closed out before leaving site. 

Blocker Identification & Resolution – 10%

• React swiftly to emerging blockers (e.g., weather, site access, equipment failure). 
• Escalate issues appropriately and activate backup plans without delay. 
• Maintain a log of blockers and resolutions to inform future planning. 

Stakeholder Engagement – 10%

• Liaise with Nova Team, PCL’s and field resources during and after incidents. 
• Provide timely updates and post-incident reports to internal leadership and regulators. 
• Ensure transparency and accountability in all response activities

Continuous Improvement – 5%

• Lead post-incident reviews on the containment plan and response. 
• Integrate lessons learned into future containment strategies. 
• Champion innovation in pollution response technologies and methods. 

Skills & Qualifications

Essential:

• Proven experience in environmental management, pollution control, or Wastewater/Water operations.
• Ability to undertake challenging conversations and drive positive change
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement abilities.
• A passion for environmental protection and continuous improvement.
• A good level of education
• Relevant industrial experience
• Environmental Risk Management: A strong understanding of environmental risk management, particularly in water quality and pollution control, is essential.
• Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial.
• Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary.
• Proactive Intervention: Skills in developing and initiating containment strategies ahead of failure and coordinating with field teams and control centres to deploy resources pre-emptively.
• Data Integration: The ability to integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture.
• Working with Sensitive Environments: Experience working with bathing waters, SSSI sites, or similar sensitive environments is important
• Logistical back: knowledge of the wastewater sector and available services to mitigate risk
• Risk Scanning and Early Intervention: Using insight from other roles horizon scan early to provide mitigation options.
• Operational Coordination: Experience in liaising with mobile plant teams, contractors, and internal stakeholders to ensure rapid deployment 
• Performance Tracking: Experience in tracking all initiated interventions to ensure completion and effectiveness, and maintaining an audit trail of actions taken and outcomes

Essential Qualifications:

• A good level of education
• Relevant industrial experience

Desirable Qualifications:

• Environmental linked qualification