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  • Posted: Oct 28, 2025
    Deadline: Not specified
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  • We are one of the largest water and wastewater companies in the South East of England and thrive on the passion and hard work of more than 2,000 employees. Together we supply 532 million litres of drinking water every day to more than two million customers and treat and recycle 717 million litres of wastewater for more than four million customers in Kent...
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    Incident Containment Coordinator

    Key Responsibilities 

    • Drive efficient and timely deployment of resources to prevent pollution/compliance issues alongside mobilising containment in line with the demand. 
    • Ensure contractor resource onsite is compliant from log on to log off to prevent pollution alongside ensure cleanups and mitigation are completed quickly closing out all the risks.  
    • Develop and implement pollution prevention strategies and action plans based on learnings and risk scanning. 
    • Collaborate with field teams to improve asset performance and resilience. 
    • Monitor and report on pollution metrics, trends, and outcomes. Enabling situation awareness towards escalation and de-escalation triggers and documents. 
    • Support innovation in pollution detection, sampling, and control technologies 

    Accountabilities:

    Emergency Containment Planning – 20%

    • Develop and maintain rapid-response containment plans tailored to various pollution scenarios and sites 
    • Conduct risk assessments and scenario planning to identify vulnerabilities and mitigation strategies. 
    • Ensure plans are regularly tested, updated, and aligned with regulatory standards

    Predictive Problem Solving – 20%

    • Leverage historical incident data and personal experience to anticipate likely blockers (e.g., access issues, equipment failure, resource delays). 
    • Design pre-emptive solutions and contingency protocols for high-risk failure points. 
    • Maintain a dynamic decision matrix to guide real-time prioritisation. 

    Resource Deployment & Coordination – 20%

    • Liaise with Logistics to ensure an up-to-date inventory of containment resources (e.g., booms, pumps, absorbents) and their locations. 
    • Coordinate rapid deployment of internal and external resources, including contractors and emergency services. 
    • Ensure all personnel involved in response are trained and briefed on containment protocols. 

    Onsite Command & Control – 15%

    • Act as the Incident Lead for Containment during pollution events, directing all onsite and offsite activities. 
    • Establish clear lines of communication and authority across teams and stakeholders. 
    • Monitor containment progress and adjust tactics in real time to meet the 4-hour target. 
    • Ensure all contractor resource is compliant, and risk is closed out before leaving site. 

    Blocker Identification & Resolution – 10%

    • React swiftly to emerging blockers (e.g., weather, site access, equipment failure). 
    • Escalate issues appropriately and activate backup plans without delay. 
    • Maintain a log of blockers and resolutions to inform future planning. 

    Stakeholder Engagement – 10%

    • Liaise with Nova Team, PCL’s and field resources during and after incidents. 
    • Provide timely updates and post-incident reports to internal leadership and regulators. 
    • Ensure transparency and accountability in all response activities

    Continuous Improvement – 5%

    • Lead post-incident reviews on the containment plan and response. 
    • Integrate lessons learned into future containment strategies. 
    • Champion innovation in pollution response technologies and methods. 

    Skills & Qualifications

    Essential:

    • Proven experience in environmental management, pollution control, or Wastewater/Water operations.
    • Ability to undertake challenging conversations and drive positive change
    • Strong analytical and problem-solving skills.
    • Excellent communication and stakeholder engagement abilities.
    • A passion for environmental protection and continuous improvement.
    • A good level of education
    • Relevant industrial experience
    • Environmental Risk Management: A strong understanding of environmental risk management, particularly in water quality and pollution control, is essential.
    • Analytical Skills: The ability to interpret complex data and translate it into actionable insights is crucial.
    • Communication and Coordination: Excellent communication and coordination skills across multidisciplinary teams are necessary.
    • Proactive Intervention: Skills in developing and initiating containment strategies ahead of failure and coordinating with field teams and control centres to deploy resources pre-emptively.
    • Data Integration: The ability to integrate multiple data sources (e.g., SCADA, weather, asset condition, customer calls) to build a comprehensive risk picture.
    • Working with Sensitive Environments: Experience working with bathing waters, SSSI sites, or similar sensitive environments is important
    • Logistical back: knowledge of the wastewater sector and available services to mitigate risk
    • Risk Scanning and Early Intervention: Using insight from other roles horizon scan early to provide mitigation options.
    • Operational Coordination: Experience in liaising with mobile plant teams, contractors, and internal stakeholders to ensure rapid deployment 
    • Performance Tracking: Experience in tracking all initiated interventions to ensure completion and effectiveness, and maintaining an audit trail of actions taken and outcomes

    Essential Qualifications:

    • A good level of education
    • Relevant industrial experience

    Desirable Qualifications:

    • Environmental linked qualification

    go to method of application »

    Pollutions Control Lead

    At Southern Water, we are proud to play a vital role in protecting the environment we operate in and ensure our customers have Water for Life, a resilient and high-quality water provision. To meet and exceed the needs of our customers, we are undertaking a transformation of our control centre and due to internal team movement, we are looking to recruit a Pollution Control Lead to join our existing team.

    The Pollutions Control Lead drives response to faults and issues which have a heightened risk of impacting the environment, by directing different teams and processes to an effective resolution. Southern Water has some of the largest stretches of bathing water in the South, therefore we have an obligation to minimise risk and ensure that pollution is kept to a minimum.

    You will be involved in high level incident coordinating and support resource for controllers. Whilst monitoring alarm mistakes, performance issues or deterioration, coordinate resources to resolve issues and establish contact with consistency and continuity. You will carry out overnight site compliance checks and report performance and arrange site visits. You will achieve your goals by being an individual who is data driven, inquisitive, and someone who will use these skills to effectively monitor site trends. 

    This a role that will require your enthusiasm and passion for positive change and be able to consistently promote the ways in which Southern Water can protect the environment for years to come. Whether you have a qualification in environmental science, have some experience working for an environmental regulator or you have experience within the utilities sector, we would love to hear from you.

    The role will be based at our Durrington office, and working the following shift pattern:

    • 3 x days on, 7 x days off
    • 4 x days on, 7 x days off
    • 3 x nights on, 7 x days off
    • 4 x nights on, 7 x days off

    Within the shift pattern are a number of standby shifts, which will be discussed at the interview stage.

    There may also be a requirement to work at our Falmer office on occasions.
    You will have an analytical approach to your work and ideally have an environmental background and you will thrive in a reactive and fast paced role.

    As well as a competitive salary, our benefits include:

    • 25 days annual leave + Bank Holidays
    • Health Care cash plan cover (with options to upgrade for family coverage)
    • Free annual flu jab and eye test vouchers
    • Pension contributions up to 11% (depending on your contribution)
    • An employee assistance program
    • A network of sports and social clubs
    • Company and performance-related bonus
    • Life assurance equal to 4x salary
    • Salary sacrifice electric car scheme (after 6 months service)
    • Health Cash Plan
    • Two paid volunteering days a year
    • Occupational health service
    • Discounts with over 800 popular retailers
    • Digital GP service
    • Study support may be available for job-related qualifications
    • Competitive maternity & paternity leave and flexible return to work options

    Method of Application

    Use the link(s) below to apply on company website.

     

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