Infrastructure & Network Officer at McDonald

What You’ll Be Doing

• Provide technical direction on forward network strategies and best practice.
• Support infrastructure and/or network production problems, collaborating with technical teams to troubleshoot and provide a resolution
• Support on day-to-day network stability, control and security
• Lead network changes from network design to deployment
• Work closely with our global network and infrastructure teams on UK&I alignment to global strategies
• Monitor and deliver network improvements to restaurants
• Work closely with our UK&I vendors to support new infrastructure or network solutions
• Support continuous improvement projects with our partners to support the infrastructure of new site openings
• Work closely with Technology Cyber Security to support overall market technology risk reduction
• McDonald’s Network point of contact for all appropriate vendors on infrastructure queries
• Work closely with Problem Management Team to reduce network-based problems
• Support the Infrastructure and Network consultant on developing forward plans, strategies and roadmaps
• Support National Operations in providing technical assistance with operational equipment

Qualifications
What You’ll Need

• Hands-on experience in similar infrastructure or network roles
• Proven experience in Cisco and Juniper Networking
• Proven experience of SD-WAN
• Appropriate network qualifications based on experience levels
• Experience of working with multiple vendors who focus on infrastructure services (critical)
• Experienced in Continual Service Improvement (CSI) process and application.
• Build a feedback-rich environment that inspires and models the exchange of feedback.
• Strong communication skills, a curious mind set, is confident and can work independently. 
• Strong customer centric orientation
• Preferable to have worked within a franchised organisation (desirable, not mandatory)
• Pragmatic, thoughtful and customer focused.
• Work with energy and passion and inspire the same in others, focused on own and the team’s development.
• Proven stakeholder management skills
• Hospitality or Retail experience desirable

What You’ll Get:

• Competitive salary, plus a comprehensive benefits package including Bonus, location Allowance, car Allowance, free parking, lunch and gym access.
• Access to industry-leading training and career development opportunities.
• A collaborative and inclusive culture, where your ideas are valued.
• Hybrid working, offering a mix of office 3 days per week and remote for 2