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  • Posted: Nov 4, 2025
    Deadline: Not specified
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  • As the world’s largest contract logistics specialist, we create competitive advantage for customers through customized logistics solutions based on globally standardized warehousing, transportation and integrated services components. We bring sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufa...
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    Operations Support Manager

    A TYPICAL DAY MAY INVOLVE

    • Providing strategic leadership across operational support functions to ensure seamless coordination of planning, workflow, facilities, and resource management — all aimed at driving peak performance across the operation.
    • Leading customer calls and engagement activities, acting as a trusted point of contact to review performance, address issues, and drive continuous improvement aligned with joint business plans.
    • Ensuring the operation is fully resourced, with highly trained and qualified colleagues in key support roles, including agency management, contractor relationships, and oversight of automated systems and third-party engineering partners (e.g. DEMATIC).
    • Managing all non-warehouse operational functions, including infrastructure, compliance, safety, and security, to support the General Manager in delivering site-wide performance and profitability.
    • Driving continuous improvement and site development, using structured tools and employee feedback to identify opportunities, implement changes, and support long-term operational efficiency and environmental sustainability.

    THIS ROLE WOULD SUIT PEOPLE WHO

    • Operational leaders with experience in consumer food environments who understand the importance of quality, compliance, and process discipline in a fast-paced, customer-focused setting would be advantageous.
    • Professionals with strong stakeholder management skills, capable of navigating complex relationships across customers, suppliers, contractors, and internal teams.
    • Individuals with exposure to automation and third-party engineering environments, ideally with experience managing support functions around high-tech warehouse operations.
    • Leaders with a strong foundation in managing complex environments, who are ready to broaden their leadership scope and take on wider strategic responsibilities across support functions.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to DHL on careers.dhl.com to apply

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