Quality Assurance Technician at Diageo

About the Role

The Quality Assurance Department is an integral part of the production operation at Diageo providing analytical support and technical expertise across Quality, Food Safety and Quality Management Systems.

A key objective is to ensure full compliance of packaged products with statutory requirements and technical and market specifications, while driving the company’s Continuous Improvement agenda and Strategic Quality Plan.

As a Quality Assurance Technician, you will be a key member of the shift-based operational team, working closely with Team Managers, production coordinators, operators, engineers and compliance teams to uphold the highest quality standards across packaging operations.

Key Responsibilities

• Work alongside the operational shift team, following a continental shift pattern, including holiday cover
• Complete analytical and microbiological sampling and checks in line with the Quality Sampling Plan across production lines and other designated locations
• Analyse QA and production data and documentation to identify potential quality issues, follow up on deviations, and provide high-quality feedback to shift teams, management and improvement teams
• Monitor, validate, set up and troubleshoot quality instrumentation to ensure accuracy and reliability
• Act as the key point of contact for quality-related matters during shift operations
• Ensure full compliance with safety, health, environmental, quality and housekeeping policies and procedures

About You

You are a proactive and detail-focused professional with a strong commitment to quality, food safety and compliance within a fast-paced manufacturing or packaging environment. You take pride in maintaining high standards and have the confidence to challenge, influence and support operational teams to ensure quality requirements are consistently met.

You are comfortable working as part of a shift-based operation and thrive in a hands-on, manufacturing-based role that requires strong organisation, attention to detail and effective communication. You are analytical in your approach, able to interpret data, identify trends and investigate issues, while providing clear, constructive feedback to both operational and management teams.

You value safety as a top priority and understand the importance of following procedures, standards and quality systems. You are adaptable, resilient and able to manage changing priorities while maintaining accuracy and professionalism.

Working with us 

As one of the world's leading alcoholic beverage companies, we pride ourselves on providing our employees with a highly competitive and flexible rewards and benefits package including: 

• Base salary + substantial shift allowance 
• End of year annual bonus (dependent on performance) 
• 6 months, fully paid, family leave for ALL parents - regardless of gender 
• Contributary pension scheme 
• Product allowance 
• Free onsite parking with electrical charging, ensuring that your commute is hassle-free  
• Opt-in private medical care for you and your family 
• Share programmes and other voluntary benefits