Repair Supervisor at KONE

We’re looking for a proactive and relationship-driven Repair Supervisor to support our operations at Heathrow. In this role, you’ll oversee the end-to-end repair process managing everything from raising quotes and coordinating works to ensuring customers are fully satisfied before handing projects over to the delivery team.

You’ll spend 3–4 days a week in the office, collaborating closely with clients, customers, subcontractors, and internal teams. A driving licence is preferred but not essential.

What you’ll do:

• Manage repair requests from initial quote through to handover
• Build strong relationships with customers, suppliers, and subcontractors
• Ensure excellent communication across all stakeholders
• Maintain high customer satisfaction and smooth operational flow
• Support the delivery team with clear, accurate project information

What you’ll bring:

• Outstanding communication and relationship-building skills
• Confidence in managing multiple stakeholders
• Strong organisational skills and attention to detail
• A collaborative, solutions-focused attitude

We offer a range of fantastic benefits including:

Benefits:

• Competitive salary (dependent on experience).
• Clear career progression pathways.
• Extensive training opportunities through our dedicated learning platform.
• 25 days holiday (plus bank holidays).
• Company pension scheme.
• Life Assurance and Employee Assistance Programme.
• Personal Development Incentive (PDI).
• Cycle to work scheme and other employee perks.
• Private medical insurance
• Company Car