Retail Assistant x 2 – Bakery at University of Warwick

About the Role  

Co-op is a multi-award winner supermarket located on central campus at the University of Warwick. Serving over 40,000 customers a week in term time, the store stocks an incredible range of international food, freshly baked goods, newspapers, stationary and everything else students and staff might be looking for.

We are committed to fostering an inclusive and adaptable working environment. If you have specific preferences or requirements, we welcome a conversation to explore how we can support you.

Are you passionate about customer service and love working in a fast-paced retail environment? We’re looking for a Retail Assistant to join our  bakery team at the new Co-op store on campus and help create a welcoming and enjoyable shopping experience for our customers.

What You’ll Be Doing:

Ensure the bakery is adequately stocked, which  will involve:

• Baking goods and packaging to SOPs
• Ensuring all food hygiene, labelling and allergen SOPs are compiled with
• Replenishing and displaying stock to planogram following the SOP

Serve customers in a thoughtful polite, considerate manner:

• Monitoring and supporting customers when using the bakery, with product information
• Responding quickly and positively to customer questions

Ensure the bakery is maintained and presented in a ‘customer ready’ state:

• Clearing and sorting rubbish for recycling collection
• Ensuring all items are in the right place
• Clearing up spillages and dealing with damaged goods to SOPs, maintaining a consciousness of Health and Safety implications

 Working Pattern will be 5 over 7 days

Informal Queries

• For informal queries about the role, please contact Adam Prince, Store Operations Manager at [email protected] 

Flexible Working 

• This post is only available at the approved working arrangement/FTE due to rota and business needs.  

About You  

What We’re Looking For:

• Excellent communication and interpersonal skills
• A team player with a proactive approach
• Reliable, punctual, and well-presented
• Experience of working in a busy bakery/food/retail environment
• Food safety and allergen awareness